COMING SOON / Webcat LabsCOMING SOON

One place to run your AI customer operations.

Our platform vision brings agent setup, lead sources, conversations and outcomes into one working view.

PLANNED WORKSPACE
  1. 01Agent setup
  2. 02Lead sources
  3. 03Follow-up
  4. 04CRM
  5. 05Calendar

We are shaping a shared workspace for the customer journey. The platform is coming soon.

A connected workspace is the direction.

A planned home for connected AI customer operations.

BEFORE / DISCONNECTED
  • Lead sources are separated
  • Conversation history is fragmented
  • The next action is hard to see

Separate steps. Lost context.

THE PLATFORM VISION
  • One planned working view
  • Connected customer context
  • Clearer team follow-up

Planned direction, not a released product.

One place for the moving parts.

Webcat AI Platform is coming soon. The modules shown here describe the planned direction.

01 / ONE WORKING VIEW

One working view

See where a customer journey began and what should happen next.

02 / CONNECTED MODULES

Connected modules

Bring the tools around conversations and follow-up into a more coherent workspace.

03 / BUILT IN STAGES

Built in stages

The platform is in development. Current service projects are delivered separately.

What a shared view could cover.

These are areas we are exploring for the future platform.

01 / LEAD SOURCES

Lead sources

A planned place to understand where an enquiry started and what happened next.

02 / CONVERSATION CONTEXT

Conversation context

A planned view across agent activity, messaging and human handoffs.

03 / TEAM FOLLOW-UP

Team follow-up

A planned way to make the next owner and action easier to see.

See the whole journey.

The platform is in development. Current projects are scoped and delivered separately.

  1. 01Agent setup
  2. 02Lead sources
  3. 03Follow-up
  4. 04CRM
  5. 05Calendar

Questions before we begin?

We can work through the details of your tools and process together.

Is the platform available now?

No. Webcat AI Platform is coming soon. The capabilities on this page describe the planned direction.

Can Webcat Labs help us now?

Yes. Current voice, automation, messaging and website projects are delivered as separate services.

Are the integrations final?

No. Integrations and release scope will be confirmed as the platform develops.

Can we discuss our needs?

Yes. Tell us about your workflow and we can discuss currently available services as well as the platform direction.

Tell us what you are building.

We can discuss your needs and the services available now while the platform develops.

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